Support

Q&A

What is this app?

Fluano is an app for language learning and conversation practice.

Who is the owner?

Owner: Ilmar Mansurov. Telegram: t.me/matrozz.

Where can I find Terms and Privacy Policy?

Links: Terms of Use and Privacy Policy.

How do refunds work?

Refunds are handled by Apple (App Store). Submit a refund request via Report a Problem or Apple Support.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings → Apple ID → Subscriptions and cancel “Flueno”.

How do I delete my account?

In the app you can request account deletion. If you can’t access the app, send a message via the form and include the email used for the account.

App is not working / crashes

Please include your device model, iOS version, and the app version. Screenshots help.

Contact form